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Return Policy

9Lover.Com will accept returns on new un-touched non-altered dress. We do not accept returns on special ordered plus size gowns or specialty ordered gowns such as your own design gown. We will accept returns on merchandise that is damaged or defective. All returns must be within 3 days of when the shipment was dropped off from the carrier. You must contact with us to have a return authorization before return it. All returned gowns will have a 20% restocking fee applied from the full purchase price of the gown. No manufacturer will take any gowns back from 9Lover.Com so therefore we must have a 20% restocking fee. Once you have obtained a return authorization from us you have 5 business days to get the merchandise back to us. All returned packages must have a return authorization number on them. Canceled Orders

All dresses canceled after 2 days of the initial purchase will lose 30% of the Merchandise purchase price.

Return Procedure of General Product:

Refunds are issued in US Dollars. We are not responsible for the current currency exchange rate. Taxes, Duties, Tariffs and/or Brokerage Fees
9Lover.Com can not be held responsible for any additional charges such as taxes, duties, tariffs, or brokerage fees that may apply to international orders.
To find out which if any of these may apply, please contact your local government.
Shipping charges will not be refunded and return shipping is the customer's responsibility.